What is your return policy?

For the most updated policies, please check regularly on our website, as changes may have been made.

ZShields (Wrap, Flex, Youth, Ultra, Health, and Aries) Return Policy:

    • To comply with public health guidelines and ensure the safety of our employees and customers, our products should only be returned if they have not been removed from the original packaging and remain unused. Products that are unused and in original packaging must be shipped back to ZVerse within 5 calendar days from the date it was received by the customer to remain eligible for a refund.
    • Returns and Refunds may only be processed over the phone. To initiate a return, find the email with your order # and call +1.803.764.0353 (press 1 for support).
Reveal
  • Once an order for a ZShield Reveal has been placed it is ineligible for cancellation, return, or refund regardless of whether or not it has been opened from its original packaging.
  • To view our complete return policy, please use this link.